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Privacy Policy

1. Introduction

Shakest is committed to protecting your privacy and handling your personal information with care. This privacy policy outlines how we collect, use, and protect your data when using our vending machines, particularly with the Nayax payment system.

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2. Information We Collect

  • Payment Data: When you make a purchase using the Nayax payment system, we collect your payment details (e.g., credit card number, contactless payment information). This data is processed securely through Nayax.

  • Transaction Data: We collect details related to the products you purchase, the time and location of the transaction, and the method of payment.

  • Device Data: Information about the device you use to make payments (e.g., phone, card reader) may also be collected for security purposes.

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3. How We Use Your Information

  • Transaction Processing: Your payment information is used solely to complete your transaction via the Nayax payment system.

  • Customer Support: If you contact us for support, we may use your transaction data to help resolve any issues.

  • Analytics: We may use anonymized transaction data for internal analysis to improve our services and product offerings.

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4. Sharing Your Information

  • Nayax: Your payment data is processed through Nayax, a secure third-party payment system. For more information on how Nayax handles your data, please refer to their privacy policy.

  • Legal Requirements: We may disclose your information if required by law or in response to a legal request (e.g., court orders, subpoenas).

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5. Data Security

  • We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is completely secure, and we cannot guarantee the absolute security of your data.

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6. Your Rights

  • Access to Information: You have the right to request access to any personal information we have collected about you.

  • Corrections and Deletions: If any information we hold about you is incorrect, or if you wish for us to delete your data, please contact us at contact@shakest.com .

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7. Data Retention

  • We retain your personal information only as long as necessary to complete the transaction, comply with legal obligations, resolve disputes, or enforce our agreements.

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8. Changes to Privacy Policy

  • Shakest reserves the right to modify this privacy policy at any time. Any changes will be updated on our website and the machine interface.

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